| When somebody mentions "the Family Business" I think | | | | your car so they remember what was worked on last |
| of a well dressed, old and skinny Italian man with a | | | | time and how the problems you may have |
| scratchy voice and has a name like Tony or Sammy. | | | | experienced before fit with what's happening now (or |
| My Grandfather, who I've mentioned in some of my | | | | not). It doesn't matter whether you're fixing |
| other articles, definitely fits the bill. With just one glass | | | | transmissions, brakes, or air conditioning, or your fixing a |
| of a good Chianti wine, you might find him in our | | | | dishwasher. Family owners tend to care and so many |
| garden patio, rocking back and forth, singing Italian love | | | | are so very trustworthy. |
| songs for hours. He was indeed a short, skinny guy, | | | | |
| who talked in a voice very similar to the Godfather | | | | Family owned automotive repair is much like a family |
| and at the age of 80 he still had a full head of gray | | | | doctor and his trusted nurse practitioner and small |
| hair. Give him a mandolin and it was almost like being in | | | | administrative staff. In a big hospital conglomerate |
| an old Italian movie. | | | | where Dr's might be overworked and see you once |
| | | | or twice in an emergency room, they aren't going to |
| Well let me get back to what "Family" means to me in | | | | care about you as much as Dr. Mulligan who will be |
| a Family Business (beyond that old Italian theme). It | | | | with you for years as your family doctor and knows |
| doesn't matter whether it's an automotive service | | | | you and your family's names and watched your kids |
| business, like Sandy and I operate, or a cleaning | | | | grow. In addition, although the hospital doctor might ask |
| business, a landscaping business, or even a street | | | | you a few questions about what happened to you in |
| sweeping business. You see, when Grandpa owned | | | | the past, he's really not going to put it together the |
| businesses in his younger days, it was his name, his | | | | same as Dr. Mulligan who was there treating your |
| word, and his values that he was offering. He wasn't | | | | family's health issues with you. |
| fixing transmissions, brakes, or air conditioning like we | | | | |
| do. Grandpa was painting murals on grocery store | | | | I guess that kind of sums it up for how I feel about |
| windows. But like us, he knew if he didn't deliver good | | | | family businesses. Many small businesses are indeed |
| quality work for his customers, his name would be | | | | family businesses, so when you hear somebody say |
| ruined and he might have a hard time finding work - | | | | they are a small business, you may very well be |
| especially in a tight nit New England town. That's why I | | | | hearing somebody offering the luxury of a family |
| like working with businesses here in Austin that are | | | | business. More than likely, it will be a business from |
| family owned. Businesses that are family owned are | | | | which you'll enjoy years of great service.Frank Bellucci |
| much more likely to stand behind what they do | | | | is the President of Performance Motors in Austin, |
| because they're offering far more than a product, their | | | | Texas. In addition, he likes to think of himself as a |
| offering the meaning of their word and their reputation. | | | | rather funny person. His wife doesn't agree. But that's |
| | | | OK. Frank seems to have limitless funny experiences |
| In the automotive business, a family owned business is | | | | with cars, one of his great passions in life. You can |
| more than just an automotive repair facility. A family | | | | catch Frank driving down 183 in Austin in his Land |
| owner, and his hand picked team, can be "trusted" | | | | Rover. He loves his Rover more than wine. And he |
| advisors of what you "don't" need to do as well as | | | | really likes wine (just not at the same time). Anyhow, |
| what you might want to do now to avoid bigger | | | | look for articles that have good information with a bit |
| problems down the road. They'll get to know you and | | | | of humor in the coming months! |