Customer Service for a Large Truck Wash Considered

Truck Washing is all about customer service whenhauling and delivering their loads, not waiting in line for
dealing with the Independent Truck Driver Crowd.two-friggin hours for G-darn halfass truck wash.
Many of them have custom rigs and 18-wheelers withSecond soap streaks are unacceptable and so is
chrome, aluminum tanks and fancy paint jobs. Theyusing Hydrofluoric acids which dull polished aluminum
love their trucks and you need to treat their truck youturning it white, dull or ruin decals and ruin the rubber
would your own show car or Harley Davidson,components of the truck.Third and foremost a good
otherwise they will not be pleased with your truckdry off job on the cab, wheels, polished tanks and
wash.Of course if you do everything right they will bewindows, mirrors and custom paint on the cab will
on the CB for the next 200 miles talking like a storminsure a happy truck driver. If not your truck wash will
about how great your truck wash is and give youget a bad rap and a nickname you will not like and
another 10 customers in that day alone. Sounds goodyour lousy customer service will be known throughout
right? But how does a truck wash give greatthe land. Consider all this in 2006."Lance Winslow" -
service?First Truck Drivers make money driving,Online Think Tank forum board.